FilmLab Privacy Policy

Last updated: 8/12/2020

Who we are

We are Develop and Fix, Inc., a corporation based in Maine, USA. We build and sell software for photographers. Our company website is

What personal data we collect and why we collect it


The public areas of our websites do not use cookies. If you visit a log in page, we may set a cookie to test whether your browser supports cookies. This cookie does not contain any identifying information. If you register for a user account and log in, we will set a cookie to identify you while you are logged in, and to facilitate future logins.

Account information

If you register for a user account for FilmLab or any other of our apps, we will retain the data you provide (including your name, email address, billing information, etc.) indefinitely. We also keep a record of any digital or physical purchases you make. This information is needed for accounting and customer support purposes.

Embedded content from other websites

Some pages on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites like YouTube and Instagram. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Crash reports

If you experience a crash while using one of our FilmLab apps, it may upload an anonymous crash report to a third-party service. This information is used soley to debug and fix technical problems, and does not contain any uniquely identifiable personal data. The crash report may include logs with information such as the time you experienced the crash, and which actions led up to the crash.

Personal data, photos, and metadata

The FilmLab app and website do not share your photos. All photos taken with or processed with FilmLab are kept on your device and not uploaded to the internet unless you choose to do so using a separate sharing app.

If you enable data sharing on a system-wide basis (for example, setting up system backups to the cloud, or choosing to share crash reports with app developers), then some FilmLab data will be included in the data your device uploads to the backup server.

How we use your data

Billing and/or subscription information may be provided to a secure third-party provider for billing, subscription tracking, or other business purposes. We do not share user or customer data with third parties for tracking or marketing purposes.

What rights you have over your data

If you have registered for an account with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.